Question 1

What is a virtual office address?

Accepted Answer

A virtual office gives you a professional business address in Dwarka, New Delhi without the cost or commitment of a physical office. You can use it for business correspondence, branding on your website and visiting cards, GST documentation, and company registration.

Question 2

Can I use this address for GST registration?

Accepted Answer

Yes — our GST Registration plan provides the complete documentation pack you need (NOC, Rent / Leave-and-Licence Agreement, recent Utility Bill, signage proof). The actual filing on the GST Portal is done by you or your CA. Approval is at the discretion of the GST officer; we provide the documents in industry-standard format but cannot guarantee registration outcomes.

Question 3

Will you forward my mail to my address?

Accepted Answer

We receive and securely store all your letters and parcels at the Premises and notify you on arrival. Collection is handled through your own arrangements — self-pickup, your courier, or a pickup agent of your choice. Outbound forwarding is not included in the listed price; if you'd like us to courier items to you, the postage and handling will be billed separately.

Question 4

What about company registration on MCA / ROC?

Accepted Answer

Our Company Registration plan provides all the documents required for ROC/MCA company or LLP incorporation. The actual filing is done by you or your Company Secretary. As with GST, the approval timeline and outcome rest with the registrar — we ensure the documentation is compliant.

Question 5

Can I use the meeting rooms?

Accepted Answer

Yes, meeting room access is included subject to availability. Limited complimentary hours per quarter are part of each plan; additional hours can be booked at member rates. Cancellations made less than 24 hours before a booking are non-refundable.

Question 6

Is there a lock-in period?

Accepted Answer

Plans are billed annually in advance. Subscriptions run for a 11-month term and are non-refundable once activated. You can cancel before renewal at any time.

Question 7

Do you support international businesses?

Accepted Answer

Yes, we serve clients globally. International customers can pay via PayPal in USD. We provide all documentation needed for establishing an Indian business presence.

Question 8

What can the address NOT be used for?

Accepted Answer

The address is for business correspondence and regulatory purposes only. It cannot be used as a residence, place of physical operations, manufacturing, warehousing, or retail. We also cannot accept cash, gold, hazardous chemicals, perishables, weapons, or any item over 5 kg / 60 cm.

Question 9

How quickly will I receive my documents after signing up?

Accepted Answer

Once payment is confirmed and your KYC (PAN, Aadhaar/ID of the authorised signatory, and company details if already incorporated) is received, we issue the documentation pack — NOC, Rent/Leave-and-Licence Agreement, and the latest Utility Bill — typically within 24–48 working hours.

Question 10

Can I use this address for APOB (Additional Place of Business) in another state?

Accepted Answer

Yes. Marketplace sellers and multi-state businesses commonly use our address as an APOB to register an additional GST presence. You get the same compliant documentation pack; the APOB amendment is filed on the GST Portal by you or your CA. We also support PPOB (Principal Place of Business) usage on the relevant plans.

Question 11

Is this a real commercial building with signage?

Accepted Answer

Yes. The address is a genuine commercial premises in Dwarka with our building directory listing and signage, so it withstands GST officer scrutiny — unlike pure mail-forwarding addresses, which are increasingly being rejected.

Question 12

What happens if a GST officer visits for physical verification?

Accepted Answer

Our staff are present at the premises during business hours, your company name appears on the office directory, and we can receive verification notices in your company name. We help you stay prepared, though the final assessment always rests with the officer.

Question 13

What documents are included in the pack?

Accepted Answer

Depending on the plan: a No Objection Certificate (NOC) from the property owner, a Rent / Leave-and-Licence Agreement in your company name, and a recent Utility Bill for the premises. The Company Registration plan additionally covers the documents needed for SPICe+ / ROC incorporation.

Question 14

Will I get a GST invoice, and can I claim input tax credit?

Accepted Answer

Yes. We issue a proper GST tax invoice for your subscription. If your business is GST-registered, you can claim input tax credit on the applicable GST as per the prevailing rules.

Question 15

What happens when my plan is about to expire?

Accepted Answer

We send renewal reminders before your 11-month term ends. To keep your registered address active and compliant you should renew before expiry; if a subscription lapses, the address and documentation support are paused until renewed.

Question 16

Can more than one company use the same address?

Accepted Answer

Yes — multiple distinct legal entities can each hold their own subscription at the address, each with its own documentation pack and directory listing. Each company needs its own active plan.

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